Privacy Policy | ApexRoute

This Privacy Policy explains how ApexRoute ("we", "us", "our") collects, uses and protects information when you visit apexroute.us (the "Site") or apply to work with us as a carrier.

Information we collect

Information you give us. When you submit our application form or contact us, we collect the details you provide, such as your name, email address, phone number, MC number, equipment type, and any message you include.

Information collected automatically. Like most websites, our hosting provider and any analytics tools we use may collect technical data such as your IP address, browser type, device information, pages visited and the date and time of your visit.

Information from third parties. To verify a carrier, we may review publicly available records, such as FMCSA authority and safety data.

How we use your information

To review your application and contact you about our dispatch services.
To provide dispatch, back-office and related services you request.
To communicate with brokers, shippers, factoring companies and other partners on your behalf, when you ask us to.
To operate, secure and improve the Site.
To comply with legal obligations and enforce our agreements.

How we share information

We do not sell your personal information. We share it only:

With brokers, shippers, factoring companies, insurers and other partners when needed to provide services you have requested.
With service providers that help us run our business (for example, website hosting, form processing and email), who may use it only to perform services for us.
When required by law, or to protect our rights, our users or the public.
In connection with a merger, acquisition or sale of all or part of our business.

Cookies and local storage

The Site stores a small value in your browser's local storage so the intro animation plays only on your first visit. If we add analytics or advertising tools, they may use cookies; you can control cookies through your browser settings.

Data retention

We keep your information for as long as needed to provide our services, maintain business records and meet legal requirements, and then delete or anonymize it.

Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing dispatch@apexroute.us. Depending on where you live (for example, California), you may have additional rights under state law, and we will honor requests as required.

Children's privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed.

Contact us

ApexRoute
123 Example Street, Suite 100, Dallas, TX 75201
Email: dispatch@apexroute.us
Phone: +1 (555) 010-0199